How to Bid
Bid | Sell
Bidding at auction has never been easier or more accessible.
Whether you are a first-time buyer or seasoned collector, our team is here to help with any questions you have.
Register a bidding account now to join our upcoming auctions.
Why Buy at Cadmore Auctions?
Whether you are new to auctions or a seasoned collector, buying with Cadmore Auctions is simple, exciting and accessible from anywhere in the world.
Explore our diverse online catalogue, join Cadmore Live to bid in real-time at no extra cost, or register for telephone and absentee bidding if you can’t attend in time. From jewellery and watches to antiques and collectables, our UK?based auction house connects passionate buyers with quality lots - wherever you are.
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Frequently Asked Questions
Q: Could I arrange to view the items of interest to me before the auction?
A: Yes, buyers who wish to view items before the auction are asked to contact us directly, either by email or phone. We will require the lot numbers stated in the catalogue to have them ready for inspection. We do not hold a public viewing day before the auction.
Q: What other fees are we charged when buying in auction?
A: In addition to the hammer price, buyers are charged a 20% commission fee. For UK buyers VAT is added onto the commission value.
An example of this: Hammer £100, Commission £20, VAT £4, totalling £124.00
Q: As a new buyer is there anything I should know before bidding?
New buyers are expected to pay within 24 hours of the invoice to enable continued bidding for the following days, we only ask this once to ensure buyers are genuine and trustworthy. If the payment deadline expires then the account will automatically sit as pending until the invoice is settled and no further bidding will be available.
Q: How do I pay for my items that I’ve purchased in the auction?
A: If you are the successful bidder you will receive an invoice via email at the end of the auction, at the bottom of this email you will have a few options for payment, a secure payment link with either a debit or credit card (American Express is not accepted), another option is to arrange a bank transfer, or to arrange cash on collection.
All invoices must be paid within 5 days of the auction.
Q: Can I collect my purchases from the auction house directly?
A: Yes, buyers are kindly asked to book a collection appointment and to collect their purchased lots within 2 weeks of the sale. You can go to CONTACT and book an appointment or call the office. If a third person is collecting on your behalf, we will need pre confirmation and ID shown on the day.
Any purchases not collected within 2 weeks may be charged a storage fee, we know this time scale does not suit all buyers so are we are happy to amend collection arrangements, but the buyer must contact us through email or phone for an extension on collection.
Q: What happens if I’ve changed my mind about the purchase?
A: Buyers have a 14-day period in which to cancel a purchase, however an administration cancellation fee of £10 or 10% of the hammer price (whichever is greater) will be applied. If these fees are not settled within the payment deadline it will be marked down as a non-payment and a dispute will be raised against you which will hinder your ability to bid online in the future.
Read: Administration cancellation fee (Terms and Condition)
Q: I live outside the UK, is there any charges when shipping items to me?
A: Buyers outside the UK will encounter additional import charges, each country varies in percentage fees, so we ask all buyers to familiarise themselves with these charges before bidding as this is the buyer’s responsibility and charged directly to you as the recipient.
If a Lot remains uncollected within 2 weeks you have to contact us for further arrangements otherwise, a storage fee may be charged!
